Warranty
Every Auberso watch is covered by a one-year warranty. We stand behind what we make, and if something isn't right, we'll put it right.
What's covered
For 12 months from the date your order is delivered, your watch is covered against manufacturing defects in the case, the movement and the flip mechanism. If a covered defect appears, we will repair or replace the watch at no cost to you.
What isn't covered
- Normal wear, including scratches and marks on the case or crystal
- Wear to the leather strap
- Damage from accidents, drops, water or misuse
- Watches that have been opened, modified or repaired by anyone other than Auberso
- Battery replacement
How to make a claim
Write to us with your order number, a short description of the issue and a few photos of the watch. We'll reply with next steps, and if the issue is covered, we'll arrange a repair or replacement.
This warranty is in addition to, and does not affect, your statutory rights.